pkr111 Privacy Policy
— Data Protection Notice

For the purposes of applicable data protection law and international gaming licensing requirements, pkr111 ("pkr111", "we", "us", "our") acts as the data controller in respect of all personal data collected from users ("you", "your") through the pkr111 website and associated platform services at pkr111.pro.

As data controller, pkr111 determines the purposes and means of processing your personal data. pkr111 is committed to processing personal data in a lawful, fair, and transparent manner in accordance with applicable data protection principles and the requirements of our international gaming licence.

If you have any questions regarding pkr111's data controller responsibilities or wish to exercise any of your data rights described in this policy, please contact the pkr111 Data Protection team using the contact details provided in Section 14 of this policy.

pkr111 collects personal data from you in the following categories. We collect only the data that is necessary for the specific purpose for which it is collected — a principle known as data minimisation.

pkr111 does not collect any special category personal data (such as health data, racial or ethnic origin, political opinions, or religious beliefs) unless you voluntarily disclose such information in the context of a responsible gaming self-exclusion or problem gambling support request, in which case that information is used solely to provide the requested support.

pkr111 collects personal data through the following means:

• Direct provision by you: When you register a pkr111 account, complete identity verification, make deposits or withdrawals, contact pkr111 support, or respond to promotional communications, you directly provide personal data to pkr111.
• Automated technical collection: When you access and use the pkr111 platform, certain technical data is collected automatically through cookies, server logs, and similar tracking technologies — including your IP address, device identifiers, and browsing behaviour on the platform. See Section 8 for full details on cookies.
• Third-party verification providers: pkr111 works with identity verification and KYC service providers to confirm the accuracy of registration information you provide. These providers may return verification status data to pkr111 based on the documents you submit.
• Payment processing partners: When you transact via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20, pkr111 receives transaction confirmation data from the relevant payment processor sufficient to record and reconcile your account balance.
• Anti-fraud and AML screening: pkr111 may receive risk-indicator data from third-party fraud prevention and anti-money laundering screening services as part of our compliance obligations under international gaming licensing standards.

pkr111 processes your personal data only where a valid legal basis exists for doing so. The following table sets out the primary purposes for which pkr111 processes personal data and the corresponding legal basis for each:

Where pkr111 relies on legitimate interests as the legal basis for processing, pkr111 has assessed that its legitimate interests are not overridden by your fundamental rights and freedoms, taking into account the nature of the data processed and the reasonable expectations of pkr111 players.

Where pkr111 relies on consent as the legal basis for processing — specifically for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal. To withdraw marketing consent, update your communication preferences in your pkr111 account settings or contact pkr111 support.

pkr111 does not sell, rent, or trade your personal data to any third party for commercial gain. pkr111 may share your personal data with third parties only in the following limited circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 wallet services receive the minimum payment data necessary to execute and confirm your transactions. These providers are bound by their own privacy policies and applicable financial data protection obligations.
• Identity and KYC verification providers: Third-party KYC providers receive the identity documents you submit for verification. These providers operate under contractual data processing agreements with pkr111 and are prohibited from using your data for any purpose other than the verification service they provide to pkr111.
• Anti-fraud and AML compliance services: pkr111 may disclose transaction and identity data to third-party compliance screening services as required by our international gaming licence obligations.
• Regulatory and law enforcement authorities: pkr111 is required by its international gaming licensing conditions to cooperate with regulatory authorities and, where applicable, to disclose player information to law enforcement agencies investigating suspected financial crime, match-fixing, or other serious offences. Such disclosures are made only to the extent required by applicable law or regulatory obligation.
• Game content providers: Third-party game studios whose titles are hosted on the pkr111 platform may receive limited session and wagering data required to operate their games and calculate RTP. No identity or payment data is shared with game content providers.
• Professional advisers: pkr111's legal counsel, auditors, and insurance providers may access personal data on a strictly need-to-know basis subject to confidentiality obligations.

pkr111 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required to comply with applicable legal, regulatory, and licensing obligations. The following general retention periods apply:

• Active account data: Retained throughout the period your pkr111 account remains active and registered on the platform.
• Account and transaction records: Retained for a minimum of five (5) years following account closure, in accordance with international AML record-keeping requirements under our gaming licence conditions.
• KYC and identity verification records: Retained for a minimum of five (5) years following the completion of verification, or five (5) years after account closure, whichever is later.
• Responsible gaming and self-exclusion records: Retained for the duration of any self-exclusion period plus five (5) years, to prevent re-registration by self-excluded players.
• Customer support communications: Retained for three (3) years following resolution of the relevant support interaction.
• Marketing communications data: Retained until you withdraw consent or for two (2) years of platform inactivity, whichever comes first.

Upon expiry of the applicable retention period, pkr111 will securely delete or anonymise your personal data so that it can no longer be attributed to you individually. Where anonymised data is retained for analytical purposes, it is no longer considered personal data.

pkr111 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pkr111 platform — the same encryption standard used by Pakistan's leading commercial banks including HBL and UBL;
• Encrypted storage of all sensitive personal and financial data at rest, using AES-256 encryption;
• Strict access controls limiting pkr111 staff access to personal data on a need-to-know basis, with role-based access permissions and full access audit logging;
• Multi-factor authentication for all pkr111 administrative system access;
• Regular penetration testing and third-party security audits of the pkr111 platform;
• Automated intrusion detection systems monitoring the pkr111 platform infrastructure in real time;
• Secure, geographically redundant data centres with physical access controls and environmental monitoring.

Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your pkr111 login credentials and must notify pkr111 immediately at [email protected] if you believe your account has been compromised.

The pkr111 platform uses cookies and similar tracking technologies to operate core platform functionality, enhance the player experience, and support our security and analytics objectives. A cookie is a small text file placed on your device when you visit the pkr111 website.

pkr111 uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the pkr111 platform to function. These cookies maintain your authenticated session, store your account preferences, and enable core gaming and betting functionality. You cannot opt out of strictly necessary cookies without losing access to pkr111 platform features.
• Security Cookies: Used to detect fraudulent activity, duplicate account usage, and suspicious login patterns. These cookies are essential to the integrity and security of the pkr111 platform.
• Analytics Cookies: Used to understand how pkr111 players navigate and use the platform, enabling pkr111 to improve platform performance and user experience. Analytics data is collected in aggregated, non-personally-identifiable form where possible.
• Preference Cookies: Store your interface preferences — such as language settings, display options, and game category filters — so they persist between sessions.
• Marketing Cookies: Used to deliver relevant promotional content within the pkr111 platform to players who have opted in to marketing communications. pkr111 does not use third-party advertising network cookies.

You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect your ability to use some features of the pkr111 platform. pkr111 does not respond to browser Do Not Track signals at this time.

pkr111 respects your rights over your personal data. Subject to applicable law and any overriding legal obligations — including AML record-keeping requirements under our gaming licence — you hold the following rights in respect of the personal data pkr111 holds about you:

• Right of Access: You have the right to request a copy of the personal data pkr111 holds about you, along with information about how it is processed. Such requests are commonly referred to as Subject Access Requests (SARs).
• Right to Rectification: You have the right to request correction of any inaccurate personal data pkr111 holds about you. If your registration details change — such as your contact number or email address — please update them through your pkr111 account settings or contact support.
• Right to Erasure: You may request deletion of personal data that pkr111 holds about you where it is no longer necessary for the purposes for which it was collected. Please note that pkr111 is required to retain certain data by law (particularly AML and KYC records) and such data cannot be deleted on request.
• Right to Restriction: You may request that pkr111 restrict processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to Data Portability: Where pkr111 processes your data on the basis of contract or consent, and by automated means, you may request that pkr111 provide your personal data to you in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to pkr111 processing your personal data on the basis of legitimate interests. pkr111 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on consent — principally marketing communications — you may withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please submit a written request to pkr111 support. pkr111 will acknowledge your request within five (5) business days and aim to resolve it within thirty (30) calendar days. Where requests are complex or numerous, pkr111 may extend this period by a further thirty (30) days, in which case you will be notified of the extension and the reasons for it.

pkr111 may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to any person who is not entitled to receive it.

The pkr111 platform is strictly intended for adults aged 21 years and above. pkr111 does not knowingly collect, process, or retain personal data from any individual under the age of 21. Age verification is a mandatory step in the pkr111 account registration and KYC process, and pkr111 will decline to register or will permanently close any account where the account holder is found or suspected to be under 21 years of age.

If you are a parent or guardian and believe that a minor under your care has registered a pkr111 account, please contact pkr111 support immediately at [email protected]. pkr111 will investigate the matter promptly, close the account, and securely delete any personal data collected in connection with it to the extent permitted by applicable legal obligations.

pkr111 operates under an international gaming licence and may transfer personal data to, or access personal data from, countries outside of Pakistan in connection with the operation of the pkr111 platform. Such transfers may include data processed by our identity verification providers, AML screening services, game content providers, and platform infrastructure providers.

Wherever pkr111 transfers personal data internationally, it takes appropriate steps to ensure that your personal data receives a level of protection consistent with applicable data protection standards. These steps include the use of contractual data processing agreements with all third-party service providers that receive your personal data, incorporating data protection obligations consistent with applicable international standards.

By registering a pkr111 account, you acknowledge that your personal data may be transferred and processed in countries outside Pakistan as described in this policy.

The pkr111 platform may contain links to third-party services, including payment processors and game content providers. This Privacy Policy applies solely to personal data collected and processed by pkr111 through the pkr111 platform. pkr111 is not responsible for the privacy practices of any third-party website or service, and recommends that you review the privacy policy of any third-party service before providing personal data to it.

pkr111 reserves the right to amend this Privacy Policy at any time. Where pkr111 makes a material change to this policy, it will notify registered players via the email address associated with their pkr111 account and by publishing the updated policy on this page with a revised "Last Updated" date.

Your continued use of the pkr111 platform following the publication of an amended Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with any amendment to this policy, you may request account closure in accordance with Section 12 of the pkr111 Terms & Conditions.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pkr111 processes your personal data, please contact the pkr111 Data Protection team through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 on the pkr111 platform — Urdu and English agents available
• Subject line: Please include "Privacy / Data Request" in your subject line to ensure your query is routed to the correct team

pkr111 will acknowledge all privacy-related enquiries within five (5) business days and aims to resolve them within thirty (30) calendar days. If you are dissatisfied with pkr111's response to a privacy complaint, you may escalate the matter to the applicable regulatory authority under pkr111's international gaming licence.